Technical Stuff

Understanding How People Think

Psychological assessments are used to help organizations and communities understand how individuals experience systems, services, and environments across the lifespan. In Age-Friendly work, these tools support insight into factors such as decision-making, confidence, cognitive load, adaptation to change, and barriers to participation — helping partners design systems that are usable, inclusive, and sustainable in real-world conditions.

Applied Expertise

 Myers-Briggs Type Indicator  (MBTI) – we like the full Stanford 20-subscale – Individual and Organizational Reports, Fundamental Interpersonal Relationship Orientation-Behavior (FIRO-B), Kirton Adaption-Innovation Inventory Cultural Orientation Index (COI), Gallup Strengths Finder, 4MAT, Emotional Intelligence EQ-i2.0/EQ360, FourSight Breakthrough Thinking, Innovation 360 (Sweden) Fellow and 2nd Degree Black Belt (Master Trainer).  Ambassador: Inner Development Goals (IDGs).

Lived Experience Mapping

Lived experience mapping helps partners understand how people navigate community, service, and workforce systems across the lifespan. By mapping real journeys — including barriers, decision points, and support needs — organizations can design and implement Age-Friendly systems that work in practice, not just in policy or planning models.

Culture and Values Measures — corporate culture audits using Values-Based Learning®, Systematic Mult-Level Observation of Groups (SYMLOG®), Values Perspective Technology®, KEYS®, Dennison Organization Culture Survey, Gallup Q-12, Metaphor Survey©.

Together, these tools support the design, implementation, and long-term management of innovation clusters by providing real-world insight into how organizations, workforce systems, services, and community infrastructure function together over time.