Technical Stuff

Understanding How People Think

Psychological assessments are used to help organizations and communities understand how individuals experience systems, services, and environments across the lifespan. In Age-Friendly work, these tools support insight into factors such as decision-making, confidence, cognitive load, adaptation to change, and barriers to participation — helping partners design systems that are usable, inclusive, and sustainable in real-world conditions.

Applied Expertise

 Myers-Briggs Type Indicator  (MBTI) – we like the full Stanford 20-subscale – Individual and Organizational Reports, Fundamental Interpersonal Relationship Orientation-Behavior (FIRO-B), Kirton Adaption-Innovation Inventory Cultural Orientation Index (COI), Gallup Strengths Finder, 4MAT, Emotional Intelligence EQ-i2.0/EQ360, FourSight Breakthrough Thinking, Innovation 360 Black Belt.

Lived Experience Mapping

Lived experience mapping helps partners understand how people navigate community, service, and workforce systems across the lifespan. By mapping real journeys — including barriers, decision points, and support needs — organizations can design and implement Age-Friendly systems that work in practice, not just in policy or planning models.

Culture and Values Measures — corporate culture audits using Values-Based Learning®, Systematic Mult-Level Observation of Groups (SYMLOG®), Values Perspective Technology®, KEYS®, Dennison Organization Culture Survey, Gallup Q-12, Metaphor Survey©.

Together, these tools support the design, implementation, and long-term management of innovation clusters by providing real-world insight into how organizations, workforce systems, services, and community infrastructure function together over time.